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Spa Central started in 1994 as a simple equipment broker for European manufacturers looking to market their spa equipment into the United States. Because we focused on our customers needs above all else, the growing spa market allowed us to grow into a full service distributor catering to top spas.
Our mission is simple. "TO OFFER OUR CUSTOMERS THE BEST POSSIBLE SERVICE, SELECTION, QUALITY AND VALUE - BEFORE, DURING AND ESPECIALLY AFTER THE SALE"
How do we accomplish this ?
- By offering only quality equipment from trusted and reliable manufacturers. If a manufacturer cannot maintain a certain level of quality, we do not offer it.
- With very attractive and aggressive pricing strategies. Our pricing structures are some of the most competitive in the industry.
- By going on-site to set-up and install the equipment that we provide to our corporate clients. We also prepare a complete spec book for the Spa Director which lists all the equipment in the spa, the warranty information and what to do if service or repair is required.
- By offering our clients up to the minute status reports on their equipment orders 24 hours per day. It's simple and easy to use.
- With excellent customer service efforts when something goes wrong. Our clients can report a problem in exact detail 24 hours a day. We dispatch a solution within hours.
Spa Central focuses our marketing efforts to large volume buyers of equipment and supplies. These tend to be multiple location spa operators, product manufacturers and spa consultants. The reason is simple. large volume buyers of OS&E have unique issues and require specific types of support disciplines which Spa Central custom designed with them in mind. Whether it is a quote system, troubleshooting problem or asset management and "capex" forcasting, Spa Central developed propietary programs for the exclusive use of our clients.
Find out more about why you should be getting more value for the same dollars.
You can reach us anytime at 800-350-2799 or click here to send us an inquiry through the website.
Thank You
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